The initial cleaning always takes the longest as we bring your home up to maintenance level. The length of time depends on many different factors, such as how many pets or children you have, the level of dust buildup, decorating style, and size of your home. We will call you about an hour before your initial clean is scheduled to be completed. We will also let you know if your home will require extra time due to any of the factors mentioned above. You will have the option to approve the extra time or stay within your original estimate, understanding it will be left incomplete. Once we have completed the initial clean, it is much easier to determine a closer range of time for the maintenance cleanings. Maintenance cleans take a significant less amount of time, as it is simply a maintaining of the initial clean we performed on your home. Determining factors such as lifestyle and habits of each home vary, and make your cleaning unique to that of your neighbors. Maintenance cleaning schedules are offered as weekly, biweekly, or every four week recurrences.

No, as long as you have a way to let us in when you are not home, there is no reason for you to have to be there. However, if it makes you more comfortable we welcome you to stay and watch what we do! We just ask that we work without any distractions, to be as efficient and detailed as needed to best service your home.

We offer three entry options to choose from: 1) You may opt to be home to allow access to your home on the day of service. 2) You provide a garage door opener or code to gain access to your home. 3) You can purchase a lock box to place a key inside and provide us with the passcode. Feel free to choose the method that makes you most comfortable! We pride ourselves on our trustworthiness and professionalism, and are here to help reduce the stress in your life!

We are thrilled to come clean for you and want to be able to turn your space into a freshly cleaned, sanitized oasis:) In order for us to be able to provide the highest quality cleaning possible, we would just ask for you to do a couple things to prepare for our arrival. Please put away anything that would inhibit us from cleaning certain areas, such as loose papers, dog toys, children's toys, etc. Please make sure all dishes are put away so that we are able to thoroughly clean your kitchen. In addition, please make sure the vacuum is accessible and anything of a sensitive nature is put away.

We love our clients' pets and have pets of our own! We understand that they are as much a part of the family as the non-furry family members are:) We do ask for the safety of all, that skittish pets are placed in a secure area of the home or garage.

We are so confident you'll love your freshly cleaned space that we offer a 100% satisfaction guarantee. If for any reason you are not satisfied, immediately contact the office within 24 hours and we will make arrangements to rectify the situation.

Life happens, and we understand that cancellations and reschedules are at times inevitable, we just ask in the event that you reschedule, skip, or cancel your service, that you give a 48-hour notice by calling the office. Without a 48-hour notice, a 25% charge of the total price of the cleaning will be issued. Same-day cancellations will be charged 50% the of total price of the cleaning.

Yes! We bring all of our own eco-friendly cleaning products. We do prefer to use your vacuum to prevent cross-contamination and avoid transferring pet dander into a home with allergies. We perform a four-point check on the vacuum cleaner before each use. And we use your own toilet bowl cleaner, of course :)

Absolutely. It is extremely important to us that our cleaning leaves you and your family members in a safely clean environment, and luckily cleanliness and eco-friendly can go hand in hand! Due to the fact that we offer a deep clean, but also need to be time-efficient, the ONLY product we may use that is a little more heavy-duty will be the oven cleaner, depending on the level of buildup on your oven.

No! In-person estimates, or walkthroughs (as they are more commonly known) are not needed with us. All you simply do is either: 1) Call us directly and answer a few questions about you and your home OR 2) Fill out the quote form on our website and we will get in touch with you to go over information about you and your home. *The more we know about you and your space, the more accurate of a price we can offer! Please keep in mind that all quotes are estimates and we will not know the full scope of work until we arrive at your home the day of your cleaning and can assess the cleanliness level!

Once you fill out the quote form, you will hear back from us within 1 business day. From there, we will go over the details of your home to get a better understanding of your needs. After that, we will send a confirmation email with our customer guidelines included for you to sign and send back to us.

We accept debit and credit cards as forms of payments. For a first time cleaning, your card will be charged half the service price before arrival, and the remainder after service is complete due to the fact that a first-time cleaning price is an estimate and cannot be confirmed until about halfway through the service. For recurring cleans, payment is due in full on the day of the service. Your card will be charged the morning of your cleaning before service.